Guides and Tutorials

ITS Staff provide assistance through step-by-step training materials or video tutorials in all areas.  

Additional help can also be found by contacting the Technology Support Center, 785.670.3000 or email support@washburn.edu .

Read&Write

Closed Captioning (coming soon)

  • Video overview on Closed captioning Video play button
  • Video tutorial on Youtube closed captioning Video play button
  • Video tutorial Zoom closed captioning Video play button
Accounts
Password Management (PortalGuard)

Special Adobe license for faculty

Argos Report Viewer and Writer

Argos Datablock Designer

Watch the Argos Advanced training video  video play button for DataBlock Designers and MAPS Administrators who have already completed the Report Viewer, Report Writer, and DataBlock Designer training. It covers topics such as use of multiple forms on a dashboard, drill-down charts, OLAP cubes, and the Argos API.

Argos Web Viewer
See the "Banner Support Resources" section of the Banner at Washburn University website for more instructions.

Video Tutorials

Logging into Cascade and the Dashboard (1:21) Movie player button  

How to use the workflow process in Cascade (4:11) Movie player button

Uploading and replacing files and images (5:10) Movie player button

ITS equipment available for checkout

Zoom Audio Recorder

Swivl

To request a Washburn Video account for the Panopto video server - email video@washburn.edu with your name, email, department and just mention that you would like to setup an account.

AirServer - Wirelessly connecting to the projector 

Interactive projective user guides

Local Businesses with Free Wi-Fi

https://www.wifimap.io/3330-topeka-free-wifi/map
Infobase online training (formerly known as Hoonuit)
Release Forms

Panopto Video:

Zoom Video

 
Wired Devices

Attention All Users: During Summer 2022, ITS will be disabling basic authentication, also known as legacy authentication, in lieu of modern authentication for its Office 365 tenant. What this means is that 3rd party email clients (and others that tie into your Washburn Office 365 account) may need to be reconfigured.  

If you are using an Outlook client, whether on the web, desktop, or mobile, you shouldn't need to do anything, as you are already using modern authentication. 

For more information on how to prepare for this change and when it will affect you, visit https://www.washburn.edu/disablebasicauth.  

Zoom Video

CIO Campus Phone System Update

Skype for Business

Voicemail

Phones

Need Skype for Business on a personal computer?

Using Skype for Business after basic authentication is disabled
Remote Desktop Instructions

Virtual Private Network (VPN)

Virtual Desktop

 

Students are not given VPN access at this time. To access remote resources at the university, such as network drives and remote access to lab resources, please sign up for Duo and use VDI (Virtual Desktop Infrastructure). Duo will also be used for increasingly more university resources in the near future.

Passwords

Scam Emails

 Encrypt Emails

Telecommuting Quick Start Guide

ITS equipment available for checkout

Enrolling in DUO

 

Virtual Private Network (VPN)

 

Phones – Skype for Business

 

Remote Desktop (RDP)

 

Virtual Desktop (VDI)
Wireless connections are available in the following campus parking lots:
  • Parking Lot 1
  • Parking Lot 2
  • Parking Lot 4
  • Parking Lot 6
  • Parking Lot 7
  • Parking Lot 9
  • Parking Lot 10
  • Parking Lot 11
  • Parking Lot 16
  • Parking Lot 18
  • Parking Lot E
  • Parking Lot K
  • Parking Lot P
  • Parking Lot R

Map of Parking Lot WiFi areas.

GET IN TOUCH WITH ITS

Email the Technology Support Center
Email ITS Support

Call us for technical assistance
785.670.3000

Visit the Help Desk
Located in Bennett, Room 104

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